Archive for the ‘Support’ Category

myWeek Lite for iOS4

Wednesday, September 1st, 2010

For all of you that are running iOS4 there’s is a Lite version available in the iTunes AppStore free of charge – so you can test the ‘new’ version of myWeek and see for yourself the enhancements compared to the Cydia Version.

Keep in mind that all future developments are only made for the new iOS4-Version. For example: swipe to navigate between the weeks, Map-Kit to represent the Events on a Map and allow Route-Calculation or create a new Event on the currently selected date, etc.

Cydia Version an iOS4

Thursday, August 5th, 2010

As the Cydia Version was developed explicitly for the Firmware 3.x, we can’t guarantee that it will work as expected under the iOS4 Firmware. So if you encounter problems using this combination, we suggest you switch to the ‘new’ Version for iOS4 – available through the AppStore – not only are there some new features (e.g. Landscape-View), but it’s also more faster in accessing the DB.

Installation Troubleshooter

Tuesday, November 3rd, 2009

1. Confirm which Firmware you’re having on your device

a. if it’s 3.0.x you can install from the Big Boss Repo

b. if it’s 3.1.x you have to install from our own Cydia Repository (see here how to add the repo)

2. If the App doesn’t start after the installation, it most likely is because of the missing Documents Folder within the //var/mobile/ Folder of the Device

cydia

So, then SSH into your device. As first create the missing Folder and then copy the file ‘myWeek.sqlite’ from the Applications Folder into this Documents Folder.

cydia

Afterwards restart the Device and launch myWeek, should work now.

Trouble with PayPal

Tuesday, October 20th, 2009

As someone tried to intrude in our PayPal account we’re having difficulties at the moment to proceed with the automated activation of your licenses. As soon as we’ve figured out with PayPal what happened and how to prevent such things in the future, everything should go back to normal. Thanks for your comprehension.

Oct. 23rd @ 16:43 – Everything back to ‘normal’. The problems experienced during the few last days should be resolved and all work as before.

We apologize to all of you, that experienced a delay in delivering the activation code.

Firmware 3.0.1

Monday, August 31st, 2009

It has come to our attention, that on devices mounted the latest firmware, some run into problems starting up the App.

Testing it, we found out that on those devices the folder ‘/mobile/Documents’ was missing and therefor myWeek isn’t able to copy the required DB to the correct folder.

SSH into your device and create the Folder ‘Documents’ manually giving it write permission, then copy the file ‘myWeek.sqlite’ from within the App-Folder to this new Folder.

Re-register after update

Sunday, July 5th, 2009

If after having updated to the latest release, myWeek says it’s in DEMO, then just reregister once again and tap on ‘Activate’ as soon as you see it. Your code will be downloaded to the device and the Application activated.